Terms of Service
These Terms of Service ("Terms") govern your access to and use of the Rooferwize platform ("Service") operated by Timewize LLC ("Timewize", "we", "us"). By creating an account, clicking "I agree", or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Rooferwize is a software-as-a-service platform that helps roofing contractors manage lead-generation, storm-response campaigns, and connected advertising accounts, including Google Ads. Features may change over time as we add, modify, or remove capabilities.
2. Accounts and eligibility
- You must be at least 18 and able to enter a binding contract.
- You are responsible for the accuracy of the information you provide, for keeping your credentials secure, and for all activity that occurs under your account.
- If you connect a Google Ads account or other third-party service, you represent that you have authority to do so and that you accept that provider's own terms.
3. Acceptable use
You agree not to:
- Use the Service to violate any law or regulation, including advertising-policy rules enforced by Google or other ad networks;
- Upload or transmit malware, attempt to probe, scan, or test the vulnerability of our systems, or bypass security controls;
- Reverse engineer, decompile, or otherwise attempt to derive the source code of the Service (except where such restriction is prohibited by law);
- Use automated means to access the Service other than through documented APIs and within the documented rate limits;
- Resell, sublicense, or otherwise make the Service available to third parties without our written consent.
4. Customer content and advertising actions
You retain all rights in the content and data you provide ("Customer Content"). You grant Timewize a limited, non-exclusive license to host, process, and transmit Customer Content solely to operate the Service.
When you direct the Service to create, modify, pause, or spend on advertising campaigns in a connected account, you acknowledge that:
- You authorize those actions and the resulting charges by the ad network;
- You remain the account holder with the ad network and are solely responsible for complying with the ad network's policies;
- We are not a party to the contract between you and the ad network, and we do not bill you for media spend — the ad network does that directly.
5. Google API services
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Revoking Google access is covered in our Privacy Policy.
6. Fees
Fees for the Rooferwize platform, where applicable, are communicated in your order form, subscription agreement, or account billing page. Advertising media spend (money paid to Google, Meta, or other ad networks) is not a fee paid to Timewize; those charges are billed directly to you by the network under your own account with that network.
7. Third-party services
The Service interoperates with third-party services (including Google Ads, payment processors, and analytics providers). We are not responsible for the availability, content, or practices of those services. Your use of them is governed by their respective terms.
8. Intellectual property
The Service, including its software, design, trademarks, and documentation, is owned by Timewize or its licensors and is protected by intellectual-property laws. Except as expressly granted in these Terms, no rights are transferred to you.
9. Termination
You may stop using the Service and close your account at any time by contacting partners@timewizeclock.com. We may suspend or terminate your access if you breach these Terms, create risk or possible legal exposure for us, or fail to pay amounts owed. On termination, we will delete or return your data in accordance with our Privacy Policy.
10. Disclaimer of warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE ANY PARTICULAR ADVERTISING OUTCOME, LEAD VOLUME, OR RETURN ON AD SPEND.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL TIMEWIZE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR ADVERTISING SPEND MADE THROUGH A CONNECTED ACCOUNT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO TIMEWIZE FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM AND (B) ONE HUNDRED U.S. DOLLARS ($100).
12. Indemnification
You will defend, indemnify, and hold harmless Timewize and its officers, employees, and agents from any third-party claim arising out of or related to your Customer Content, your use of the Service in violation of these Terms, or the advertising campaigns you direct through the Service.
13. Changes to the Service or these Terms
We may modify the Service or these Terms at any time. Material changes will be posted on this page with an updated "Last updated" date and, for significant changes, communicated by email to account administrators. Continued use after a change takes effect constitutes acceptance.
14. Governing law
These Terms are governed by the laws of the United States and the state in which Timewize LLC is organized, without regard to conflict-of-laws principles. Disputes will be resolved in the state or federal courts located there, and each party consents to that jurisdiction.
15. Contact
Questions about these Terms can be sent to partners@timewizeclock.com.